Many people use these two terms interchangeably, but there are important differences in what it means to be assertive vs. aggressive. See below for examples of assertive communication and some helpful tips.
What Is Assertiveness?
Assertiveness is a helpful way of communicating that is clear, direct, and constructive. It’s built on the understanding that your own needs and another’s needs are both important to consider, and that both deserve to be respected.[Read more…]